Plan, track & collaborate online with project management integration ProjectManager.com
يساعدك هذا التكامل على إدارة الوكلاء والأقسام كما يسمح لك بإنشاء مهام جديدة أو مشروعات جديدة أو جداول زمنية جديدة من لوحة معلومات LiveAgent.
Collaboration made easy
Use LiveAgent to collaborate with your colleagues directly inside your help desk, or connect one of your favorite tools through our API. Try it today for free.
How to create Contact groups in LiveAgent
Manage and sort your business contacts in an easy way. Create and setup Contact groups in your LiveAgent. Watch our video setup and follow instructions.
Custom roles available permissions
Additionally to the 3 default roles, there is an option to create 3 new custom roles for your agents. In this article you can find a list and a description of all available permissions that can be attributed to custom roles.
How to setup and create Contacts in LiveAgent
Save different information about all your customers. Use Contacts. Setup and create Contacts in your LiveAgent. Read more and watch our video tutorial.
Using Contact Groups to Answer VIP Customers Faster
Separate special customers from standard customers by Customer groups feature. Create a VIP group and answer these users with a highest priority. Try it now.
